shipping + Returns

ALL THE INFORMATION YOU NEED!

Thanks for shopping at Stol Coffee. If you are not entirely satisfied with your purchase, we’re here to help.

Please contact us if you are unhappy with anything you have purchased in person or through the website. 
You can email us at Letschat@stolcoffee.co.uk or send us a DM on Instagram

SHIPPING

We have a flat fee of £4 shipping which covers our boxes as well as our merchandise. 

We will aim to have all your orders shipped within 5 working days.

RETURNS

Each product is made to order, so unless there is a fault with the item we don’t accept returns or exchanges. 

If however there is a fault with your order, whilst rare, it does occasionally happen. Simply email or send us a DM on Instagram with a photo and description of the fault and we’ll arrange a replacement or refund. Product faults reported 28 days after dispatch can only be replaced and not refunded.

THANK YOU FOR SHOPPING WITH STOL COFFEE - YOU'RE THE BEST.

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